Drive Lend (“the App”) is owned and operated by PANGHAT FINANCE COMPANY PRIVATE LIMITED (“the Company,” “we,” “our,” or “us”).
We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard it.
By downloading, installing, or using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Entity Type: Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI)
CIN: U67190BR1994PTC006212
Registered Address: 1st Floor, Hasnu Market, Near Canara Bank, GT Road, Sasaram, Distt.-Rohtas-821115, Bihar, India
Contact Email: support@panghatfinance.com
All lending operations are conducted in accordance with RBI regulations, including fair lending, data protection, and consumer rights guidelines.
To provide efficient financial services and comply with applicable regulations, we collect the following categories of information:
Personal Information: Full name, date of birth, gender, and government-issued IDs (such as Aadhaar or PAN).
Contact Information: Mobile number, email address, and residential address.
Financial Information: Bank account details, electronic wallet credentials, income proofs, and repayment records.
Device Details: Device model, operating system, IP address, IMEI, and app version for technical support and fraud prevention.
Usage Data: App activity logs, login timestamps, clicks, and performance analytics to improve service delivery.
Location Information: Approximate or precise location, collected only if you grant permission, to verify eligibility and detect misuse.
Media Files: Images or documents uploaded for KYC verification or identity validation.
Contacts Metadata (Optional): Limited encrypted contact data (names and phone numbers only) — never including messages or call content.
All collected data is handled responsibly and stored using secure, encrypted infrastructure.
The App may request certain device permissions to enable functionality. You have full control to allow or deny access anytime from your phone settings.
Camera: Used for identity verification (e.g., selfie check and document capture).
Gallery / Photos: For uploading KYC-related images or supporting documents.
Location: To confirm service eligibility and prevent fraudulent applications.
Contacts: To build limited credit insights using anonymized metadata, only with your explicit consent.
Storage: To save temporary application files securely during the verification process.
We use the information we collect for legitimate and lawful purposes, including:
Identity and Credit Verification – confirming user identity and assessing creditworthiness.
Loan Processing – facilitating application review, fund disbursement, and repayment management.
Regulatory Compliance – fulfilling requirements under RBI and other statutory frameworks.
Fraud and Risk Management – detecting unauthorized activity and maintaining platform security.
Customer Support – responding to inquiries and resolving issues promptly.
Communication – sending notifications about loan status, repayment schedules, and service updates.
Service Enhancement – improving functionality, usability, and reliability based on anonymized analytics.
Your data will never be sold or shared for marketing purposes. We may share information only under the following conditions:
Authorized Service Partners: With vendors and partners providing essential services such as credit assessment, KYC, data storage, and payment processing.
Regulatory or Legal Authorities: When disclosure is required to comply with laws, court orders, or RBI directives.
Auditors and Advisors: For compliance reviews and audits under confidentiality agreements.
Corporate Transactions: In the event of a merger or acquisition, data may be transferred under lawful and secure conditions.
All third parties are contractually bound to maintain strict data confidentiality and security.
We adopt robust technical and organizational measures to protect your data, including:
End-to-end encryption during transfer and storage
Secure cloud servers with continuous monitoring
Limited employee access based on role and necessity
Regular security audits, vulnerability testing, and data integrity checks
We also monitor systems continuously to detect and mitigate unauthorized access attempts.
You have the right to:
Access and review your personal data held by us
Request corrections of inaccurate or incomplete data
Request deletion of your personal information when legally permissible
Withdraw previously granted consent for optional data use
Object to certain types of processing based on legitimate grounds
To exercise these rights, please contact us at support@panghatfinance.com.
We will respond to all legitimate requests within the time limits prescribed by applicable law.
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as mandated by law.Financial records and KYC data may be stored for regulatory retention periods as required by the RBI.When data is no longer required, it is securely deleted or irreversibly anonymised.
This Privacy Policy may be updated periodically to reflect regulatory changes or service improvements.If significant modifications occur, we will notify users within the App or via email before the new policy takes effect.Continued use of the App after updates constitutes acceptance of the revised terms.
If you have any questions, concerns, or complaints about this Privacy Policy or how your information is handled, please reach us at:
PANGHAT FINANCE COMPANY PRIVATE LIMITED
1st Floor, Hasnu Market, Near Canara Bank, GT Road, Sasaram, Distt.-Rohtas-821115, Bihar, India
support@panghatfinance.com